Review & Reputation Management
for Multi-Location Brands
Review & Reputation Management
for Multi-Location Brands
99% of consumers read reviews before making a purchase. With agentic AI responses and real-time insights, Flamel turns reviews into scalable, measurable growth.
99% of consumers read reviews before making a purchase. With agentic AI responses and real-time insights, Flamel turns reviews into scalable, measurable growth.


Agentic AI Reputation Management: More 5-Star Reviews. More Revenue.
AI-Powered Reputation Management:
More 5-Star Reviews. More Revenue.
Agentic AI Reputation Management: More 5-Star Reviews. More Revenue.
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Centralized Review Dashboard: Manage, monitor and respond to Google Reviews across every franchise location, scaling reputation management across hundreds of locations without adding headcount.
Centralized Review Dashboard: Manage, monitor and respond to Google Reviews across every franchise location from one place, saving hours of manual oversight.
Centralized Review Dashboard: Manage, monitor and respond to Google Reviews across every franchise location, scaling reputation management across hundreds of locations without adding headcount.
AI-Powered Response Suggestions: Use built-in smart reply recommendations. Agentic AI understands sentiment, brand tone and intent, crafting on-brand responses that strengthen trust automatically.
AI-Powered Response Suggestions: Use built-in smart reply recommendations to craft fast, on-brand responses that strengthen trust and protect your reputation.
AI-Powered Response Suggestions: Use built-in smart reply recommendations. Agentic AI understands sentiment, brand tone and intent, crafting on-brand responses that strengthen trust automatically.
Automated Reply & Escalation Workflows: Set custom rules to auto-respond to positive reviews and automatically route critical feedback to ops teams, before it becomes a public brand liability.
Automated Reply & Escalation Workflows: Set custom rules to auto-respond to positive reviews and escalate negative feedback, so nothing slips through the cracks.
Automated Reply & Escalation Workflows: Set custom rules to auto-respond to positive reviews and automatically route critical feedback to ops teams, before it becomes a public brand liability.
Actionable Insights & Weekly Performance Digests: Track trends, surface recurring issues and receive summary reports that turn customer feedback into operational and marketing improvements, keeping ratings high.
Actionable Insights & Weekly Performance Digests: Track trends, spot recurring issues, and receive summary reports that turn customer feedback into operational and marketing improvements.
Actionable Insights & Weekly Performance Digests: Track trends, surface recurring issues and receive summary reports that turn customer feedback into operational and marketing improvements, keeping ratings high.


How Flamel Review Management Works
Centralized Review Dashboard
Manage, monitor and respond across every location from one place, increasing response speed and protecting conversion rates.
AI-Powered Response Suggestions
Use built-in smart reply recommendations to craft fast, on-brand responses that protect your reputation and reduce response time up to 80%.
Automated Reply & Escalation Workflows
Set custom rules to auto-respond to reviews, resolving operational issues before they impact your ratings.
Weekly Performance Digests
Track trends, spot recurring issues and receive summary reports that turn customer feedback into improvements that raise system-wide ratings.
Location-Level Visibility
See review performance by location, region or across your entire brand. Quickly identify underperforming stores and lift system-wide reputation faster.
Brand-Safe Response Controls
Ensure franchisees protect brand equity while still personalizing customer engagement. Maintain consistency across locations.
Reputation is a revenue multiplier.
Multi-location brands using Flamel respond faster, protect their brand and drive higher customer trust.
We partnered with DivaDance, a dance class franchise with 45+ locations nationwide, to create the best paid social marketing solution possible. See what they and others are saying.
"Flamel.ai's ability to schedule content across multiple platforms has been a major time-saver for us. It simplifies our social media strategy and brings everything under one umbrella, making our workflow much more efficient."

Bill Beckham
Location Owner, D1 Training
"With Flamel, my workflow has become incredibly efficient. I can now schedule posts in a fraction of the time, transforming my social media in a swift, stress-free process."

Fiona Schade
Marketing Manager, Mazunte
"With Flamel.ai, we hope to build communities where customers are active parts of our story. The future of franchising is about deep connections through social media, being part of the community, and creating loyal customers who are advocates for our brand."

Halle Gusweiler
Franchise Owner, Peach Cobbler Factory
"As petbar continues to grow, ensuring that each franchise location can build a strong, local presence while maintaining our brand’s integrity is critical. Flamel.ai has given our Franchisees the tools they need to create engaging, on-brand content effortlessly"

Ashley O'Loughlin
Founder & COO, PetBar
“Flamel’s platform has helped us scale our local social media marketing in a way that’s driving better and more on-brand content . . . It’s not just about doing more. It’s about doing the right things faster and giving every franchisee the opportunity to grow their presence in their own local markets!”

Alex Gilleland
Brand Manager, Dryer Vent Superheroes
“It was genuinely magical! Flamel.ai definitely saves a ton of time. That’s great. That’s the goal.”

Joe Andosca
Chief Innovation Officer, DivaDance
"Flamel.ai's ability to schedule content across multiple platforms has been a major time-saver for us. It simplifies our social media strategy and brings everything under one umbrella, making our workflow much more efficient."

Bill Beckham
Location Owner, D1 Training
"With Flamel, my workflow has become incredibly efficient. I can now schedule posts in a fraction of the time, transforming my social media in a swift, stress-free process."

Fiona Schade
Marketing Manager, Mazunte
"With Flamel.ai, we hope to build communities where customers are active parts of our story. The future of franchising is about deep connections through social media, being part of the community, and creating loyal customers who are advocates for our brand."

Halle Gusweiler
Franchise Owner, Peach Cobbler Factory
"As petbar continues to grow, ensuring that each franchise location can build a strong, local presence while maintaining our brand’s integrity is critical. Flamel.ai has given our Franchisees the tools they need to create engaging, on-brand content effortlessly"

Ashley O'Loughlin
Founder & COO, PetBar
“Flamel’s platform has helped us scale our local social media marketing in a way that’s driving better and more on-brand content . . . It’s not just about doing more. It’s about doing the right things faster and giving every franchisee the opportunity to grow their presence in their own local markets!”

Alex Gilleland
Brand Manager, Dryer Vent Superheroes
“It was genuinely magical! Flamel.ai definitely saves a ton of time. That’s great. That’s the goal.”

Joe Andosca
Chief Innovation Officer, DivaDance
"Flamel.ai's ability to schedule content across multiple platforms has been a major time-saver for us. It simplifies our social media strategy and brings everything under one umbrella, making our workflow much more efficient."

Bill Beckham
Location Owner, D1 Training
"With Flamel, my workflow has become incredibly efficient. I can now schedule posts in a fraction of the time, transforming my social media in a swift, stress-free process."

Fiona Schade
Marketing Manager, Mazunte
"With Flamel.ai, we hope to build communities where customers are active parts of our story. The future of franchising is about deep connections through social media, being part of the community, and creating loyal customers who are advocates for our brand."

Halle Gusweiler
Franchise Owner, Peach Cobbler Factory
"As petbar continues to grow, ensuring that each franchise location can build a strong, local presence while maintaining our brand’s integrity is critical. Flamel.ai has given our Franchisees the tools they need to create engaging, on-brand content effortlessly"

Ashley O'Loughlin
Founder & COO, PetBar
“Flamel’s platform has helped us scale our local social media marketing in a way that’s driving better and more on-brand content . . . It’s not just about doing more. It’s about doing the right things faster and giving every franchisee the opportunity to grow their presence in their own local markets!”

Alex Gilleland
Brand Manager, Dryer Vent Superheroes
“It was genuinely magical! Flamel.ai definitely saves a ton of time. That’s great. That’s the goal.”

Joe Andosca
Chief Innovation Officer, DivaDance
"Flamel.ai's ability to schedule content across multiple platforms has been a major time-saver for us. It simplifies our social media strategy and brings everything under one umbrella, making our workflow much more efficient."

Bill Beckham
Location Owner, D1 Training
"With Flamel, my workflow has become incredibly efficient. I can now schedule posts in a fraction of the time, transforming my social media in a swift, stress-free process."

Fiona Schade
Marketing Manager, Mazunte
"With Flamel.ai, we hope to build communities where customers are active parts of our story. The future of franchising is about deep connections through social media, being part of the community, and creating loyal customers who are advocates for our brand."

Halle Gusweiler
Franchise Owner, Peach Cobbler Factory
"As petbar continues to grow, ensuring that each franchise location can build a strong, local presence while maintaining our brand’s integrity is critical. Flamel.ai has given our Franchisees the tools they need to create engaging, on-brand content effortlessly"

Ashley O'Loughlin
Founder & COO, PetBar
“Flamel’s platform has helped us scale our local social media marketing in a way that’s driving better and more on-brand content . . . It’s not just about doing more. It’s about doing the right things faster and giving every franchisee the opportunity to grow their presence in their own local markets!”

Alex Gilleland
Brand Manager, Dryer Vent Superheroes
“It was genuinely magical! Flamel.ai definitely saves a ton of time. That’s great. That’s the goal.”

Joe Andosca
Chief Innovation Officer, DivaDance
Drive more revenue for your multi-location brand with AI-powered digital marketing.
Flamel.ai makes it easier than ever to manage digital marketing for your multi-location brand. Our AI tools learn your brand, simplify your workflows, and drive results for every location.

Drive more revenue for your multi-location brand with AI-powered digital marketing.
Flamel.ai makes it easier than ever to manage digital marketing for your multi-location brand. Our AI tools learn your brand, simplify your workflows, and drive results for every location.


Drive more revenue for your multi-location brand with AI-powered digital marketing.
Flamel.ai makes it easier than ever to manage digital marketing for your multi-location brand. Our AI tools learn your brand, simplify your workflows, and drive results for every location.


Drive more revenue for your multi-location brand with AI-powered digital marketing.
Flamel.ai makes it easier than ever to manage digital marketing for your multi-location brand. Our AI tools learn your brand, simplify your workflows, and drive results for every location.


DivaDance Case Study
With 40+ studio locations, DivaDance needed to run advertising campaigns that were not only effective, but hyper-localized to all studio geos. Here's how they partnered with Flamel.ai to launch localized ads that grew engagement and revenue.




DivaDance Case Study
With 40+ studio locations, DivaDance needed to run advertising campaigns that were not only effective, but hyper-localized to all studio geos. Here's how they partnered with Flamel.ai to launch localized ads that grew engagement and revenue.






