Black Friday and Cyber Monday can make or break a wellness brand. MassageLuXe, a national massage franchise with 100+ locations, used Flamel's Social Ad Playbooks to launch fully-localized campaigns with one click. The result? Over 68M impressions, nearly 4M measurable outcomes, a 512% ROI and nearly $3M in revenue, all while the marketing team saved hundreds of hours.

Impressions
Measurable Outcomes
Result Rate
Projected Profit
ROI
Black Friday and Cyber Monday (BFCM) are make-or-break moments for wellness and self-care brands. Costs spike. Competition intensifies. Buying windows shrink.
MassageLuXe is a national massage franchise, and BFCM's challenges were amplified by:
Traditional ad workflows and manual builds were arduous. Constant budget adjustments, localized creative revisions and delayed reporting created risk during the most important week of the year. When their team implemented Flamel though, their work was streamlined and their results were incredible.
To scale without sacrificing performance, the brand deployed Flamel's Social Ad Playbooks. Playbooks are purpose-built for franchise advertising, allowing franchisees to launch fully-localized campaigns in just one click.
What MassageLuXe launched:
How it worked:
Built-in advantages:
Instead of spending weeks building and managing campaigns, MassageLuXe's marketing team focused on:
Performance:
Financial Impact:
When running their very best campaigns, franchise brands may achieve a high ROI at low spend or massive reach with declining efficiency.
When partnering with Flamel, MassageLuXe achieved both and more, with:
Flamel granted MassageLuXe franchisees:
The corporate team gained:
This performance sets the stage for MassageLuXe to drive business via social ads throughout the year, using Flamel's tools. They'll power ongoing lead generation, membership growth campaigns and multi-channel expansion opportunities, such as:
If your franchise brand is still:
It's time for an upgrade. This is what modern, scalable franchise advertising actually looks like.
“Flamel changed the game for us. Launching Black Friday ads used to take me close to two weeks, because I had to build, duplicate, adjust and troubleshoot campaigns for every single location. With Flamel, we built one campaign and launched it to all locations and franchisees opted in with their budget. That alone was a huge shift for us. From there, everything ran through the Command Center. I could adjust budgets, monitor performance and optimize in real time without jumping between accounts. Franchisees could immediately see results for their locations, which made reporting easier than the past! From an execution standpoint, this completely changed how we operate. Watching our ROI at this spend level was incredible and honestly something you just do not see in most Meta environments. It feels like Flamel built this specifically to work for us, and it shows. The team at Flamel has been amazing to work with and any suggestions to be added into the platform has been added! The efficiency, scalability and performance have been amazing with Flamel!”
Ryan Tiemeyer
Digital Marketing Specialist
“For us, the most exciting part of this campaign was both the revenue and how we achieved it. Turning our advertising investment into projected millions in profit at this scale is extraordinary. Flamel.AI gave us the infrastructure to launch hyper-local campaigns across our entire system with total brand control. Our franchisees felt confident, our team stayed agile and the results exceeded anything we've seen from holiday campaigns before.”
Kristen Pechacek
President & CEO, MassageLuXe
“Black Friday and Cyber Monday are normally the most intense weeks of the year for our team. With Flamel.AI, that pressure turned into performance. We generated nearly 4 million measurable outcomes, while maintaining a 5.83% engagement rate across more than 68 million impressions. That kind of efficiency at national scale simply isn't possible with traditional ad workflows.”
Stephanie Hill
Vice President of Marketing, MassageLuXe