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MassageLuXeWellness / Massage Franchise100+ locations

MassageLuXe Generated Millions with Flamel's Ad Playbooks & Analytics

Black Friday and Cyber Monday can make or break a wellness brand. MassageLuXe, a national massage franchise with 100+ locations, used Flamel's Social Ad Playbooks to launch fully-localized campaigns with one click. The result? Over 68M impressions, nearly 4M measurable outcomes, a 512% ROI and nearly $3M in revenue, all while the marketing team saved hundreds of hours.

Bridget JohnstonBridget Johnston
·December 31, 2025
MassageLuXe case study - woman receiving a relaxing massage
68M+

Impressions

~4M

Measurable Outcomes

5.8%

Result Rate

~$3M

Projected Profit

+512%

ROI

Black Friday and Cyber Monday (BFCM) are make-or-break moments for wellness and self-care brands. Costs spike. Competition intensifies. Buying windows shrink.

MassageLuXe is a national massage franchise, and BFCM's challenges were amplified by:

  • 100+ locations in different markets
  • Their need for hyper-local relevance
  • Reliable brand compliance
  • Franchisee confidence and buy-in

Traditional ad workflows and manual builds were arduous. Constant budget adjustments, localized creative revisions and delayed reporting created risk during the most important week of the year. When their team implemented Flamel though, their work was streamlined and their results were incredible.

The Solution: Flamel Social Ad Playbooks

To scale without sacrificing performance, the brand deployed Flamel's Social Ad Playbooks. Playbooks are purpose-built for franchise advertising, allowing franchisees to launch fully-localized campaigns in just one click.

What MassageLuXe launched:

  • 3 promotional pricing tracks, each composed of 3 targeted campaigns
  • Promotions focused on BFCM pricing, memberships and limited-time self-care offers

How it worked:

  • Corporate built campaigns once using Flamel Playbooks
  • Franchisees opted in with one click
  • Ads automatically localized by city, franchisee-selected promotion, custom budgets per location and unique audience targeting
  • Creative remained centrally controlled

Built-in advantages:

  • Brand-approved creative
  • Local audience targeting
  • Centralized spend control via Flamel's Command Center
  • Real-time analytics, customized for MassageLuXe
  • Custom CRM integration tying ads directly to revenue

Execution at Scale, Faster Than Ever

Instead of spending weeks building and managing campaigns, MassageLuXe's marketing team focused on:

  • Performance optimization
  • Budget efficiency
  • Creative testing

Full-Scale, Incredible Results

Performance:

  • 68+ million impressions
  • Nearly 4 million measurable outcomes
  • 5.8% result rate

Financial Impact:

  • Nearly $3M projected profit
  • +512% ROI
  • $5.12 in projected profit for every $1 spent

Why These Results Are So Rare at This Scale

When running their very best campaigns, franchise brands may achieve a high ROI at low spend or massive reach with declining efficiency.

When partnering with Flamel, MassageLuXe achieved both and more, with:

  • Extensive reach of over 68M impressions
  • Elite efficiency with a 512% ROI
  • Massive time savings

Franchisee & Team Impact

Flamel granted MassageLuXe franchisees:

  • One-click access to high-performing national campaigns
  • Fully localized ad creative and audience targeting
  • Real-time visibility into their awareness and sales performance, spend, conversions and profit

The corporate team gained:

  • Hundreds of hours back
  • Cleaner reporting
  • Faster optimization cycles
  • Less operational drag during peak season

What's Next for MassageLuXe & Flamel?

This performance sets the stage for MassageLuXe to drive business via social ads throughout the year, using Flamel's tools. They'll power ongoing lead generation, membership growth campaigns and multi-channel expansion opportunities, such as:

  • 2025 holiday campaigns
  • Mother's Day promotions
  • Grand openings
  • Membership drives
  • Always-on local promotions

See What Scalable Franchise Advertising Looks Like

If your franchise brand is still:

  • Building ads manually
  • Struggling with localization
  • Fighting franchisee adoption

It's time for an upgrade. This is what modern, scalable franchise advertising actually looks like.

“Flamel changed the game for us. Launching Black Friday ads used to take me close to two weeks, because I had to build, duplicate, adjust and troubleshoot campaigns for every single location. With Flamel, we built one campaign and launched it to all locations and franchisees opted in with their budget. That alone was a huge shift for us. From there, everything ran through the Command Center. I could adjust budgets, monitor performance and optimize in real time without jumping between accounts. Franchisees could immediately see results for their locations, which made reporting easier than the past! From an execution standpoint, this completely changed how we operate. Watching our ROI at this spend level was incredible and honestly something you just do not see in most Meta environments. It feels like Flamel built this specifically to work for us, and it shows. The team at Flamel has been amazing to work with and any suggestions to be added into the platform has been added! The efficiency, scalability and performance have been amazing with Flamel!”

R

Ryan Tiemeyer

Digital Marketing Specialist

“For us, the most exciting part of this campaign was both the revenue and how we achieved it. Turning our advertising investment into projected millions in profit at this scale is extraordinary. Flamel.AI gave us the infrastructure to launch hyper-local campaigns across our entire system with total brand control. Our franchisees felt confident, our team stayed agile and the results exceeded anything we've seen from holiday campaigns before.”

K

Kristen Pechacek

President & CEO, MassageLuXe

“Black Friday and Cyber Monday are normally the most intense weeks of the year for our team. With Flamel.AI, that pressure turned into performance. We generated nearly 4 million measurable outcomes, while maintaining a 5.83% engagement rate across more than 68 million impressions. That kind of efficiency at national scale simply isn't possible with traditional ad workflows.”

S

Stephanie Hill

Vice President of Marketing, MassageLuXe

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